Effective	25AUG2021
Filed	25AUG2021
Filing Codes	I

Any Shipper may transmit his requests and complaints as
hereinafter defined to the Carrier in writing by mail, 
courier, facsimile or telex.  Requests and Complaints are 
to be sent directly to the Carrier at the address shown 
in the Tariff Record.
 
As used in this Tariff, the phrase "Requests and Com-
plaints" means any communication requesting a change in
tariff rates, rules or regulations; objecting to rate
increase or other tariff charges; and protests against
erroneous billings due to an incorrect commodity classi-
fication, incorrect weight or measurement of cargo, or
other implementation of the tariff.  Routine requests for
rate information, sailing schedules, space availability
and the like are not included in the foregoing.

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