RULE: 20 - OVERCHARGE CLAIMS Eff: 19MAY1999

Effective 19MAY1999
Filed 19MAY1999
Filing Codes I

A.  All claims for adjustment of freight charges must be
    presented to the Carrier in writing within
    three (3) years after the date of shipment.  Any
    expenses incurred by the Carrier in connection
    with its investigation of the claim shall be borne by
    the party responsible for the error, or, if no error
    be found, by the Claimant.

B.  Claims for freight rate adjustments will be
    acknowledged by the Carrier within 20 days
    of receipt by written notice to the Claimant of all
    governing tariff provisions and Claimant's rights
    under the Shipping Act of 1984.

C.  Claims seeking the refund of freight overcharges may
    be filed in the form of a complaint with the Federal
    Maritime Commission, Washington, D.C. 20573, pursuant
    to Seciton 11 (g) of the Shipping Act of 1984.  Such
    claims must be filed within three years of the date
    the vessel sails or the date the disputed charges
    are paid, whichever is later.

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