RULE: 20 - OVERCHARGE CLAIMS Eff: 20SEP2025
| Effective | 20SEP2025 |
|---|---|
| Filed | 18SEP2025 |
| Filing Codes | I |
A. All claims for adjustment of freight charges must be
presented to the Carrier in writing within
three (3) years after the date of shipment. Any
expenses incurred by the Carrier in connection
with its investigation of the claim shall be borne by
the party responsible for the error, or, if no error
be found, by the Claimant.
B. Claims for freight rate adjustments will be
acknowledged by the Carrier within 20 days
of receipt by written notice to the Claimant of all
governing tariff provisions and Claimant's rights
under the Shipping Act of 1984 and the Ocean Shipping
Reform Act of 1998.
C. Claims seeking the refund of freight overcharges may
be filed in the form of a complaint with the Federal
Maritime Commission, Washington, D.C. 20573, pursuant
to Seciton 11 (g) of the Shipping Act of 1984 and the
Ocean Shipping Reform Act of 1998. Such claims must
be filed within three years of the date
the vessel sails or the date the disputed charges
are paid, whichever is later.