RULE: 20 - OVERCHARGE CLAIMS Eff: 06SEP2002

Effective 06SEP2002
Filed 06SEP2002
Filing Codes I

A.  All claims for adjustment of freight charges must be
presented to the Carrier in writing at the address shown
in the Tariff Record within three (3) years after the
date of receipt of shipment by Carrier (in accordance
with Rule 3).  Any expenses incurred by the Carrier
in connection with its investigation of the claim shall
be borne by the party responsible for the error, or, if
no error be found, by the Claimant.

B.  Claims for freight rate adjustments will be acknowl-
edged by the Carrier within 20 days of receipt by
written notice to the Claimant of all governing tariff
provisions and Claimant's rights under the Shipping Act
of 1984 and the Ocean Shipping Reform Act of 1998.

C.  Claims seeking the refund of freight overcharges
may be filed in the form of a complaint with the Federal
Maritime Commission, Washington, D.C. 20573, pursuant to
Section 11(g) of the Shipping Act of 1984 and the Ocean
Shipping Reform Act of 1998.  Such claims
must be filed within three years of the date of receipt
of shipment by Carrier (in accordance with Rule 3).

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